Advocate's Toolbox

Phoning Senators and Representatives

• Often when an issue needs immediate grassroots response, a phone call is the only option.
• Even after you have written to your Senator or Representative, it is a good idea to call and ask them whether they have received it and to answer any questions they may have.
• When you have reached them on the phone simply say:
• “Hello, Rep. Doe. My name is __________, I live in your district in the town of ___________.
• I am calling to ask you to support/oppose (issue, bill #, etc.). I feel strongly about this because (state facts, personal experience, etc. – the more local or personal the better).
• I recently wrote you a letter asking you to support/oppose (issue, bill #, etc.). I was calling to see if you have any questions about the importance of supporting/opposing this issue.
• If you reach your legislator’s answering machine, spouse or staff, remember to leave a brief message stating your name, town and position. Leave your phone number as well in case he/she has questions.
• When speaking to your Senator or Representative be friendly and helpful. Remember that he/she wants to help you out but needs a good reason to do it. These individuals will not necessarily have the same commitment to these issues that you do, nor do they have the personal experience that you have/had with these issues. It is up to you to educate your legislator; he/she is a generalist – you are the one with insight into this issue.
• If you are asked a question that you do not have the answer to, simply say: “I don’t know the answer to that, but I would be happy to find out for you.” Then call the appropriate person to find out the answer.
• Also remember that Senators and Representatives are interested in hearing from the people they represent. By calling them, you are not imposing on them but are helping them to know more about questions that they face every day. The more informed your legislator is the better job he/she can do for your district and state.
• Remember always to thank them for listening to you and for any support they can give you. Let them know you are available to answer further questions they may have. Let them also know that you are following the progress of these bills very closely.